In this program we'll learn that it is better to correct behavior than to punish it, when disciplinary action is needed and how to investigate and start a report. A good manager knows disciplining employees is part of the job. A great manager knows the purpose of discipline is to correct behavior instead of punishing or embarrassing an employee. Most employees strive for excellence and they benefit from guidance instead of diminishing remarks or threats. Employees need regular feedback on what they're doing whether right or doing wrong. Even a productive employee is still capable of creating instability in the workplace. An Employee Manual and training sessions are essential to maintain a productive work environment.