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L7008 - Customer Service The Skills Required

Customer Service The Skills Required
Item No. L7008

Customer Service The Skills Required

Series: Business Management & HR Training - Career Planning & Guidance
Item No: L7008
Length: 4 minutes
UPC: 709629270084
Copyright: 2019
CC: Yes
MARC Record: Yes
Language: English
Grade Level: 8-Adult
Age Range: 14-Adult
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SRP: $29.99
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We will learn the qualities of a great customer service representative. Will will learn the importance of high emotional intelligence. We will learn the training needed for a customer service agent. It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career.