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L7004 - Customer Service Communication

Customer Service Communication
Item No. L7004

Customer Service Communication

Series: Business Management & HR Training - Career Planning & Guidance
Item No: L7004
Length: 4 minutes
UPC: 709629270046
Copyright: 2019
CC: Yes
MARC Record: Yes
Language: English
Grade Level: 8-Adult
Age Range: 14-Adult
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SRP: $29.99
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We will learn how to prepare your mindset before taking a call. We will learn how to employee good phone techniques. We will lern the key to great customer service. Every person that walks into your store or contacts you by phone or online is entitled to your respect, your assistance, and your attention - yet 89% of shoppers have stopped buying from online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.